Frequently Asked Questions

Everything you need to know about your journey to better sleep.

What is the 100-night trial period?

We offer a risk-free 100-night trial to ensure the Emma mattress is perfect for you. If you are not satisfied, we will arrange a full refund and pick up the mattress at no extra cost.

How long does shipping take within India?

Most orders are delivered within 5-7 business days. Delivery times may vary slightly based on your specific location and local logistics.

Does the Emma mattress come with a warranty?

Yes, all Emma mattresses come with a 10-year manufacturer's warranty that covers dimensional stability and durability of the core materials.

Do I need to flip my Emma mattress?

No, Emma mattresses are designed with a specific layering system for optimal support and should not be flipped. However, we recommend rotating it every 3-6 months.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and offer No-Cost EMI options to make your purchase more convenient.

How is the mattress delivered?

Your mattress is vacuum-sealed and rolled into a compact box. This 'bed-in-a-box' technology makes it easy to move through narrow hallways and set up in your bedroom.